COMPANY POLICY

 

GENERAL INFORMATIONS

 

These General Conditions of Sale (hereafter "General Conditions") are drawn up in compliance; to the legislative provisions pursuant to the Civil Code, to Legislative Decree no. 70 of 09.04.2003 regarding information society services and electronic commerce and to Legislative Decree no. 206 of 06.09.2005 (so-called Consumer Code), and, in particular, in Chapter I of Title III of Part III (articles 45 to 67), and govern the offer and sale of products through the website www .mariagraziaseveri.net (hereinafter the Site).

The MARIA GRAZIA SEVERI brand products marketed on the Site (hereinafter the Products, also in the singular version) are sold by BAW Srl, with registered office in via Francesco de Sanctis 74, Milan 20141, VAT 08680520965

  1. SCOPE OF

  2. The General Conditions apply and govern all sales contracts concluded through the Site by BAW srl as identified above, hereinafter "the Seller".

  3. The General Conditions are subject to change at any time; each User, therefore, is required to consult the aforementioned, before proceeding with each purchase.

  4. In any case, the version of the General Conditions in force on the date of sending the purchase order is applied to each sale.

The General Conditions apply regardless of the User's nationality, provided that the delivery of the products must take place in one of the Countries for which the Site provides the online sales service, as specified in point 2.

 

  1. COUNTRIES OF SHIPMENT

The purchase of the Products through the Site is currently possible if the shipment must take place in the following countries:

  • Austria

  • Belgium

  • Bulgaria

  • Cyprus

  • Croatia

  • Denmark

  • Estonia

  • Finland

  • France

  • Germany

  • Greece

  • Ireland

  • Italy

  • Latvia

  • Lithuania

  • Luxembourg

  • Malta

  • Netherlands

  • Poland

  • Portugal

  • UK

  • Czech Republic

  • Romania

  • Slovakia

  • slovenia

  • Spain

  • Sweden

  • Hungary

• The Seller reserves the right to expand or restrict the list of countries referred to in point 2.

 

  1. PURCHASES ON THE SITE - RESTRICTION

    1. The purchase of Products on the Site is reserved exclusively to natural persons who act as consumers and who are over eighteen years of age.

    2. By consumer we mean the natural person who acts for purposes unrelated to any commercial, entrepreneurial, craft and professional activity that may be carried out.

    3. The purchase made through the Site implies full knowledge and acceptance, without reservations, of the General Conditions for the User.

  1. INFORMATION DIRECT TO THE CONCLUSION OF THE CONTRACT

    1. To purchase online, the User must complete an order form in electronic format prepared by the Seller and send it electronically, following the instructions indicated.

    2. As per law, before confirming the order the Seller will place; all the information pursuant to art. 49 of the Consumer Code; the information relating to the right of withdrawal, in particular, is provided through the Model Instructions on the right of withdrawal referred to in Annex I part A provided for by art. 1 paragraph 1 of Legislative Decree no. 21 of 21.02.2014.

    3. Orders that do not register the corresponding economic transaction are automatically canceled.

    4. Once confirmation of the validity of the means of payment indicated in the order has been received and confirmation of the same, the Seller will send the User, by e-mail, to the e-mail address communicated during the login phase, a written confirmation of the order , as required by art. 51 paragraph 7 of Legislative Decree no. 206/2005.

    5. The offer of Products through the Site constitutes an offer to the public pursuant to art. 1336 cc; the compilation and correct sending of an order through the Site therefore implies acceptance of the aforementioned offer. The contract, therefore, is considered concluded when the Seller becomes aware of the User's acceptance, formalized by means of the order form above.

    6. The Seller, however, reserves the right not to accept the order in the event of failure to authorize payment by credit card or other electronic payment system by the relevant operator.

    7. The User, in any case, is always required to keep the order number communicated to him by the Seller, having to be indicated in any communication with the Seller.

    8. Once the online purchase procedure has been completed, the User undertakes to keep the General Conditions that he will have; already viewed and accepted, as an obligatory step in the purchase procedure.

    9. In the event of non-acceptance of the order, the Seller will promptly notify the User by e-mail.

  1. SELECTION AND AVAILABILITY OF PRODUCTS

    1. The Products offered for sale through the Site are items of clothing and accessories, branded MARIA GRAZIA SEVERI, present in the catalog published on the Site at the time of the order by the User.

    2. The catalog of Products can be periodically updated by the Seller, who therefore does not provide any guarantee regarding the permanence of a product among those available online; in no case the Seller guarantees the availability of all sizes / versions for each garment / color in the catalog.

    3. In the Product catalog, each product is accompanied by a descriptive card that illustrates its main characteristics; however, the images and colors of the Products in the descriptive sheets may not correspond faithfully to the real ones, due to the settings of the IT systems or devices used by the User to view the Site. The published images, therefore, must be understood indicative and without prejudice to normal tolerances.

    4. If, even if selectable through the order form, the chosen product is not available, the Seller will promptly notify the User by e-mail, proposing the termination of the sales contract, and the consequent refund of the price, including any shipping costs, if applied, if already paid.

  1. PRICES, PURCHASE CONDITIONS AND PAYMENT METHODS

    1. The sales prices are those published on-line at the time the order is finalized and are inclusive of VAT, if applicable due to the country of dispatch of the Products. Payment will be made in Euros.

    2. The prices indicated in the online catalog are subject to change without notice. It is the User's responsibility, therefore, to ascertain the final price before submitting the purchase order.

    3. The Seller also reserves the right to apply different sales prices depending on the country of delivery of the Products.

    4. Payment for the Products can only be made in the following ways:

• Credit card (Visa, MasterCard, American Express)

PayPal

  1. The sale price is charged when the order is shipped.

  2. DELIVERY METHODS, EXPENSES AND OTHER CHARGES

    1. The Products are delivered, by courier, directly to the User, to the shipping address specified by them during the order.

    2. The Site allows you to request delivery of the Products to an address other than the User's own, provided that it is included in the User's country of delivery indicated at the time of order completion; in any case, it is the User's responsibility to indicate all the references necessary for the success of the delivery (for example, if it were the address of a third party, specify the name on the bell / intercom at which to deliver).

    3. It is not possible to collect the Products purchased through the Site directly from the Seller's warehouse.

    4. The costs and types of shipping provided may vary depending on the country and the shipping methods chosen by the User, as shown in the table available on the Site.

    5. These costs and any additional costs are borne by the User. The relative amount will be expressly and separately indicated in the order summary before the User proceeds with the transmission of the same, as well as in the order confirmation e-mail referred to in art.4.

    6. Upon delivery of the Products to the courier, the User will receive a confirmation communication from the Seller by e-mail, in which the name of the courier used and the details of the shipment will be expressly indicated.

    7. The delivery times of the Products vary according to the destination countries and the shipping methods chosen.

    8. Not all the shipping methods provided by the courier that has an agreement with the Seller are available for all the countries where it is possible to buy the Products online.

    9. Both in Italy and abroad, the delivery procedure provides that, in the absence of the recipient at the time of the courier's access, the appointee will leave a notice, in order to subsequently complete the shipment, in which the contact details will be indicated to contact to arrange the second delivery.

    10. 10. The User always has the possibility to check the status of his order through the tracking number provided in the shipping confirmation email

    11. The delivery of the Products is considered completed when the consumer, or the third party designated by him and different from the carrier, physically enters into possession of the goods; from that moment, as per law, the risk of loss or damage to the Products, for reasons not attributable to the Seller, is transferred to the User.

  1. USER OBLIGATIONS ON DELIVERY

    1. The User acknowledges that the withdrawal of the Products represents an obligation deriving from the sales contract concluded with the Seller.

    2. In case of non-delivery due to the absence of the recipient on the occasion of the attempts provided by the procedure applied by the courier, the package will remain in stock.

    3. If, in the terms indicated by the courier in the notice left to the User, the package is not collected, said package will be returned to the Seller.

    4. Upon receipt of the Products, the Customer is required to check the conformity of the same in relation to the order, paying attention, in particular, to that:

• the number of packages indicated on the carrier's letter corresponds to the number of packages actually delivered;

• the packaging is intact and not damaged or tampered with.

Any anomalies (such as, for example, tampering, damage to the packaging) must be specifically indicated in writing directly on the courier's transport document, and the User must; refuse delivery. At the same time, the User will be required to report the fact to the Seller's Customer Service, through the appropriate section.

  1. If the User does not proceed in accordance with the preceding points, and therefore accepts the delivery of the Products even in the case of damaged or tampered with packaging, the User will lapse from the legal guarantee of conformity of the Products.

  2. RIGHT OF WITHDRAWAL

    1. The User, as a consumer, has the right to withdraw from the contract of sale of the Products, as established by art. 52 of Legislative Decree No. 206/2005 (Consumer Code), without having to provide any explanation and without penalty.

    2. The User can exercise the withdrawal within 14 days from the moment in which the User, or the third party other than the carrier and designated by the User, acquires physical possession of the Products.

    3. In the withdrawal notice, the User must specify the Products for which he intends to exercise the withdrawal.

    4. Upon receipt of the notice of withdrawal, if timely, the Seller will refund the User the total price of the products, with the exclusion of delivery costs, without delay and in any case within 30 days from the date on which the Seller receives the goods in its warehouses; the refund will be made using the same payment method used by the User.

    5. Once the withdrawal has been exercised, the User must return the Products without undue delay and in any case within 14 days from the date on which he communicated to the Seller his decision to withdraw from the contract, by sending the aforementioned to the following address: BAW Srl, SS 11 Padana Superiore 16/18 - 20063 Cernusco sul Naviglio (MI)

    6. For the sole purpose of complying with the return deadline, the Products are intended to be shipped when they are delivered to the accepting post office or to the shipper.

    7. The Products must be returned in the original packaging in which they were received, including any accessory documents such as tags, labels, seals, anti-shoplifting, etc.

    8. To return the Product, the User may use the postal service or a carrier of his choice.

    9. All risks of loss or damage to the Products during shipment to the Seller for the return are borne by the User.

    10. 10. As required by art. 57 paragraph 2 of the Consumer Code, the User will be responsible for the decrease in value of the Products returned resulting from a manipulation of the aforesaid other than that necessary to establish their nature, characteristics and functioning.

    11. In the event that, upon receipt of the return delivery, the Seller finds a decrease in the value of the Products attributable to the User, the Seller will be entitled to compensate the amount corresponding to the aforementioned decrease in value with the amount to be reimbursed to the User due to the withdrawal; in this case, the Seller will notify the User within 14 days of receiving the return.

  1. PRIVACY

    1. Users' data are processed in compliance with Legislative Decree 196/2003 (Privacy Code), as specified in the information on the processing of personal data made by the User when completing the login form.

  1. CUSTOMER SERVICE, COMPLAINTS AND COMMUNICATIONS

    1. The following addresses are indicated to which the user can contact for any further information or assistance or to submit complaints: BAW Srl, SS 11 Padana Superiore 16/18 - 20063 Cernusco sul Naviglio (MI), IT

 

• E-mail: mgsecommerce@gmail.com

  1. All communications that pursuant to the General Conditions are made by e-mail will be sent to the address communicated by the User during the Login phase.

  2. APPLICABLE LAW AND COMPETENT COURT

    1. The sales contract concluded pursuant to the General Conditions is governed by Italian law.

    2. For any dispute that may arise regarding the interpretation of the General Conditions and the execution of the contract concluded pursuant to the aforementioned, the Court of the place of residence or domicile of the User will have jurisdiction, if it is a consumer resident or with domicile in Italian territory. If the User is not a resident or does not have his domicile in the Italian territory, for any dispute that may arise between the Seller and the User regarding the interpretation of the General Conditions and the execution of the contract concluded pursuant to the aforementioned, in the case of action promoted by the Seller, the latter may choose between the Court of Milan and the Court of the place of residence or domicile of the User, alternatively between them; in case of action promoted by the User, the Court of Milan has exclusive jurisdiction

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